Payment Policy

Last updated: 5/24/2026

Accepted payment methods

IronHex accepts two payment methods at checkout:

1. PayPal — secure redirected checkout in USD. You are redirected to PayPal to complete payment with your PayPal balance or a card via PayPal. Recommended for fastest order confirmation.
2. Wire Transfer / Pro Forma Invoice — a formal pro forma invoice with bank details is emailed for ACH or wire payment.

Wire Transfer / Pro Forma Invoice workflow

When you choose Wire Transfer at checkout, the order is created in pending payment status. A formal pro forma invoice with full bank-transfer instructions (ACH and wire) is emailed to you within 1 business hour during business hours (Mon–Fri, 8:00 a.m. – 5:00 p.m. PT). Fulfillment begins only once payment has cleared.

How the workflow works

1. Place your order online — exact variant pricing and quantity-break tier are locked at checkout.
2. You receive an order confirmation showing line items, shipping tier and grand total.
3. Within 1 business hour we email a pro forma invoice with bank details (ACH and wire).
4. Initiate payment from your bank.
5. Email payment confirmation to sales@ironhexfastener.com.
6. We ship as soon as funds clear — typically same-day for wire, 1–2 business days for ACH.

Special / approved-account methods

The following methods are not available at public checkout, but may be offered to approved business accounts after credit review:

• Net-30 terms — for established commercial accounts after credit application.
• Business check — accepted on approved accounts only; orders ship after the check clears.
• Credit card — accepted on smaller approved orders; a 3% surcharge may apply on bulk freight invoices to cover processing.

Approved-account methods are available only after IronHex has issued a written approval. Until then, all orders default to bank transfer / pro forma invoice.

Currency and taxes

All quotes and invoices are issued in USD. Sales tax is calculated based on ship-to jurisdiction. Resale and exemption certificates are accepted with valid documentation.

Pending-order timeout

If a pending order has not received payment within 7 calendar days, it is automatically released and the priced inventory hold is dropped. You may re-place the order at any time at then-current pricing.

Contact

Payment questions: sales@ironhexfastener.com · +1 702-509-4651.